Research directory

Integrations & Connector Roadmap

Researching connections to the systems dealerships and repair shops already use. Explore potential workflows and the access questions we need to resolve.

This is a research directory, not a list of currently supported connections. Platform names identify research targets. No affiliation, endorsement or partnership is implied. No verified Hold the Send connection is established for the listed platforms.

103 researched products across 115 category listings; some appear in multiple groups. This is not 115 connections and not 115 partners. Nothing here signs a store up, reads customer data, buys a service, or sends a message.

103 products shown.

The five groups

Dealer CRM
Research slots filled: 20. 20 researched product targets in this group.
Automotive CRM products and explicit CRM modules. A researched target is not a connection, and this desk does not replace the CRM.
Finance organizations and platforms
Research slots filled: 20. 20 products in this group. 4 are routing or networks, not lenders. These are not CRMs.
Banks, specialty lenders, captives, a credit union, and routing networks. These are not CRMs. This page does not take a credit application.
Service, repair, and DMS inventory
Research slots filled: 25. 25 products: 10 dealer DMS, 2 dealer fixed ops, 10 independent repair, and 3 inventory or reconditioning.
Dealer DMS, fixed ops, independent repair, and inventory or reconditioning systems. Nothing here is a live inventory feed.
Email and marketing
Research slots filled: 25. 25 products in this group. 8 are embedded CRM or service email modules, and 17 are dedicated marketing or customer-engagement offerings. This is not 25 mailbox providers.
Dedicated marketing offerings and embedded CRM or service email modules. This is not a list of mailbox providers, and this page does not send email.
Phone
Research slots filled: 25. 25 products in this group. 7 are PBX systems. The others are call tracking, BDC or voice, text, chat, or embedded communications. This is not 25 phone carriers.
PBX, call tracking, BDC and voice, text, and chat. This is not a list of phone carriers, and this page does not place a call.

Researched targets

VinSolutions Connect CRM
Researched target
Embedded CRM or service email module.
Groups: Dealer CRM, Email and marketing.
Dealer CRM with customer records, lead follow-up, email templates, tasks and inventory context.
Potential workflow to evaluate
Authorized VinSolutions Connect CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official VinSolutions Connect CRM page
DealerSocket CRM
Researched target
Embedded CRM or service email module.
Groups: Dealer CRM, Email and marketing.
Automotive CRM with sales, marketing, service and equity-mining workflows.
Potential workflow to evaluate
Authorized DealerSocket CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DealerSocket CRM page
CDK CRM (Elead)
Researched target
Groups: Dealer CRM.
Dealer CRM APIs cover customers, sales opportunities and sales activities through Fortellis.
Potential workflow to evaluate
Authorized CDK CRM (Elead) lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official CDK CRM (Elead) page
DriveCentric
Researched target
Embedded CRM or service email module. Embedded CRM communications.
Groups: Dealer CRM, Email and marketing, Phone.
Dealer engagement CRM with integrated texting, email, video and sales/service workflows.
Potential workflow to evaluate
Authorized DriveCentric lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DriveCentric page
DealerPeak CRM
Researched target
Groups: Dealer CRM.
Dealer and dealer-group CRM with desking, inventory, customer and marketing tools.
Potential workflow to evaluate
Authorized DealerPeak CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official DealerPeak CRM page
ProMax Complete
Researched target
Groups: Dealer CRM.
Dealer front-end platform combining CRM, inventory and desking. Credit features are outside HTS scope.
Potential workflow to evaluate
Authorized ProMax Complete lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official ProMax Complete page
Selly Automotive
Researched target
Embedded CRM or service email module.
Groups: Dealer CRM, Email and marketing.
Independent-dealer CRM centralizing email, texts, calls, lead follow-up and appointments.
Potential workflow to evaluate
Dealer-authorized original ADF/XML lead copy to an HTS lead-review queue for Selly Automotive users. This is not a read/export connection from the CRM. Any later delivery into its documented ADF inbox needs separate approval and duplicate prevention.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Selly Automotive page
AutoRaptor
Researched target
Groups: Dealer CRM.
Automotive CRM with lead management, communications, reporting and desking.
Potential workflow to evaluate
Dealer-authorized original ADF/XML lead copy to an HTS lead-review queue for AutoRaptor users. This is not a read/export connection from the CRM. Any later delivery into its documented ADF inbox needs separate approval and duplicate prevention.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoRaptor page
DealerCenter CRM
Researched target
Embedded CRM or service email module.
Groups: Dealer CRM, Email and marketing.
Independent-dealer DMS and CRM with inventory, lead management and SMS/email/phone communications.
Potential workflow to evaluate
Authorized DealerCenter CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DealerCenter CRM page
Dealer Car Search CRM
Researched target
Groups: Dealer CRM.
Dealer CRM and integrated lead management for customer follow-up and sales workflows.
Potential workflow to evaluate
Authorized Dealer Car Search CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Dealer Car Search CRM page
AutoJini Dealer CRM
Researched target
Groups: Dealer CRM.
Dealer CRM for organizing leads, customer follow-up and sales activity.
Potential workflow to evaluate
Authorized AutoJini Dealer CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoJini Dealer CRM page
DealerTeam
Researched target
Groups: Dealer CRM.
Salesforce-based dealership platform connecting CRM data with sales, service, parts and accounting.
Potential workflow to evaluate
Authorized DealerTeam lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official DealerTeam page
Tekion Automotive Retail Cloud
Researched target
Dealer DMS.
Groups: Dealer CRM, Service, repair, and DMS inventory.
Cloud automotive retail platform connecting dealership sales, CRM and fixed operations.
Potential workflow to evaluate
Authorized Tekion Automotive Retail Cloud lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Tekion Automotive Retail Cloud page
PBS Systems v10 APEX
Researched target
Dealer DMS.
Groups: Dealer CRM, Service, repair, and DMS inventory.
Dealer management platform including CRM, sales, service, parts and accounting.
Potential workflow to evaluate
Authorized PBS Systems v10 APEX lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official PBS Systems v10 APEX page
Reynolds FOCUS
Researched target
Groups: Dealer CRM.
Automotive CRM presenting customer activities, deals, website interactions, appointments and service details.
Potential workflow to evaluate
Authorized Reynolds FOCUS lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Reynolds FOCUS page
DealerMine CRM
Researched target
Embedded CRM or service email module.
Groups: Dealer CRM, Email and marketing.
Dealer sales and service CRM with customer follow-up and appointment workflows.
Potential workflow to evaluate
Authorized DealerMine CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DealerMine CRM page
Salesforce Automotive Cloud
Researched target
Groups: Dealer CRM.
Automotive CRM connecting driver, vehicle, dealer, sales and service information; requires dealership-specific configuration.
Potential workflow to evaluate
Authorized Salesforce Automotive Cloud lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Salesforce Automotive Cloud page
Carsforsale.com Dealer CRM
Researched target
Groups: Dealer CRM.
Dealer lead management and CRM with customer profiles, messaging and follow-up.
Potential workflow to evaluate
Authorized Carsforsale.com Dealer CRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Carsforsale.com Dealer CRM page
DealerBuilt Oplogic
Researched target
Groups: Dealer CRM.
Automotive variable-operations platform combining CRM, desking and telephony.
Potential workflow to evaluate
Authorized DealerBuilt Oplogic lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DealerBuilt Oplogic page
Affinitiv XRM
Researched target
Groups: Dealer CRM.
Automotive CRM with a documented Dominion DMS integration; current availability requires confirmation.
Potential workflow to evaluate
Authorized Affinitiv XRM lead/customer identity, vehicle reference and appointment/activity context to an HTS draft-review record. A read path and exact fields still need provider approval or a permitted source export.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Source limit. Historical official integration announcement. Current product availability and current access terms have not been confirmed; do not present as current connected software.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Affinitiv XRM page Historical integration announcement
RouteOne
Researched target
Routing or network, not a lender.
Groups: Finance organizations and platforms.
Dealer F&I credit-application routing and digital-contracting platform, not a lender.
Potential workflow to evaluate
RouteOne provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official RouteOne page
Dealertrack F&I
Researched target
Routing or network, not a lender.
Groups: Finance organizations and platforms.
Dealer digital-contracting lender network and F&I routing technology, not a lender.
Potential workflow to evaluate
Dealertrack F&I provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Dealertrack F&I page
CUDL
Researched target
Routing or network, not a lender.
Groups: Finance organizations and platforms.
Credit-union auto-financing network connecting dealers and credit unions, not itself a lender.
Potential workflow to evaluate
CUDL provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official CUDL page
AppOne
Researched target
Routing or network, not a lender.
Groups: Finance organizations and platforms.
Specialty dealer lending platform whose official company page explicitly includes independent automotive dealerships. Not a general franchise-dealer default.
Potential workflow to evaluate
AppOne provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AppOne page
Westlake Financial
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto lender with a dealer program and financing workflow tools.
Potential workflow to evaluate
Westlake Financial provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Source limit. The official dealer page is indexed, and the live page body returned 403 on November 8, 2026. That block is not evidence that the product or an API is missing.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Westlake Financial page
Credit Acceptance
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Indirect auto-finance company with a dealer enrollment network.
Potential workflow to evaluate
Credit Acceptance provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Credit Acceptance page
Santander Consumer USA
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto-finance dealer services and indirect lending.
Potential workflow to evaluate
Santander Consumer USA provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Santander Consumer USA page
Ally Auto Dealer Services
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Dealer retail auto financing, commercial dealer services and F&I support.
Potential workflow to evaluate
Ally Auto Dealer Services provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Ally Auto Dealer Services page
Chase Auto
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto dealer retail lending and commercial dealer services.
Potential workflow to evaluate
Chase Auto provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Chase Auto page
Capital One Auto Finance / Navigator Platform
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto-finance and dealer digital-shopping/lead tools; lender functions remain with Capital One.
Potential workflow to evaluate
Capital One Auto Finance / Navigator Platform provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Capital One Auto Finance / Navigator Platform page
GM Financial
Researched target
Captive lender.
Groups: Finance organizations and platforms.
Captive auto-finance company offering retail and commercial solutions for GM dealers.
Potential workflow to evaluate
GM Financial provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official GM Financial page
Hyundai Capital America
Researched target
Captive lender.
Groups: Finance organizations and platforms.
Captive financing organization serving Hyundai, Kia and Genesis retail ecosystems.
Potential workflow to evaluate
Hyundai Capital America provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Hyundai Capital America page
TD Auto Finance
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Indirect auto-finance and commercial dealer financing services.
Potential workflow to evaluate
TD Auto Finance provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official TD Auto Finance page
Exeter Finance
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto lender marketing dealer financing to franchise and independent dealers.
Potential workflow to evaluate
Exeter Finance provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Exeter Finance page
Global Lending Services
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Indirect auto lender with dealership partner services.
Potential workflow to evaluate
Global Lending Services provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Global Lending Services page
Lendbuzz
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto-finance company serving franchise and independent dealership partners.
Potential workflow to evaluate
Lendbuzz provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Lendbuzz page
American Credit Acceptance
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Indirect automotive finance company with franchised and independent dealer programs.
Potential workflow to evaluate
American Credit Acceptance provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official American Credit Acceptance page
Wells Fargo Auto / Dealer Banking
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Auto-dealer commercial banking and financing. Independent-dealer eligibility must be confirmed, not assumed.
Potential workflow to evaluate
Wells Fargo Auto / Dealer Banking provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Wells Fargo Auto / Dealer Banking page
Truist Dealer Financial Services
Researched target
Bank or specialty lender.
Groups: Finance organizations and platforms.
Dealer financial services and indirect auto-lending workflows; individual dealer eligibility requires confirmation.
Potential workflow to evaluate
Truist Dealer Financial Services provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Truist Dealer Financial Services page
BECU dealership financing
Researched target
Credit union.
Groups: Finance organizations and platforms.
Credit-union auto financing through participating dealerships; participation is not universal.
Potential workflow to evaluate
BECU dealership financing provider/enrollment reference and a dealer-supplied redacted handoff reference to an HTS internal follow-up checklist. No credit application, decision reason, SSN, income or financial document enters HTS.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official BECU dealership financing page
CDK DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Dealer management technology spanning sales and fixed operations.
Potential workflow to evaluate
Authorized CDK DMS customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official CDK DMS page
Reynolds ERA-IGNITE
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Dealer management platform for dealership operations and accounting.
Potential workflow to evaluate
Authorized Reynolds ERA-IGNITE customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Reynolds ERA-IGNITE page
Dealertrack DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Cloud DMS with a vendor integration program called Opentrack.
Potential workflow to evaluate
Authorized Dealertrack DMS customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Dealertrack DMS page
Dominion VUE DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Cloud dealership management system spanning dealership operational departments.
Potential workflow to evaluate
Authorized Dominion VUE DMS customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Dominion VUE DMS page
DealerBuilt Lightyear DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Dealer management platform supporting accounting, sales and fixed operations.
Potential workflow to evaluate
Authorized DealerBuilt Lightyear DMS customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official DealerBuilt Lightyear DMS page
Autosoft DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Dealership management software for sales, inventory, fixed operations and accounting.
Potential workflow to evaluate
Authorized Autosoft DMS customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Autosoft DMS page
Frazer DMS
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Independent used-car dealer management software for inventory, sales, accounting and BHPH management.
Potential workflow to evaluate
Authorized Frazer DMS inventory/VIN, stock status and approved cost-summary export to internal vehicle-fact review. Exclude BHPH loan balances, payment history and collections data.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Frazer DMS page
AutoManager DeskManager Online
Researched target
Dealer DMS.
Groups: Service, repair, and DMS inventory.
Independent-dealer management software covering inventory, deals and operational records.
Potential workflow to evaluate
Authorized AutoManager DeskManager Online inventory/VIN, stock status and approved cost-summary export to internal vehicle-fact review. Exclude BHPH loan balances, payment history and collections data.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoManager DeskManager Online page
Xtime (including Invite)
Researched target
Embedded CRM or service email module. Dealer fixed ops.
Groups: Service, repair, and DMS inventory, Email and marketing.
Dealer service marketing and demand generation through personalized service reminders and offers.
Potential workflow to evaluate
Authorized Xtime (including Invite) customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Xtime (including Invite) page
Dealer-FX Service Intelligence Platform / Service CRM
Researched target
Embedded CRM or service email module. Dealer fixed ops.
Groups: Service, repair, and DMS inventory, Email and marketing.
Dealer service technology for scheduling, inspections, service workflow and customer communication.
Potential workflow to evaluate
Authorized Dealer-FX Service Intelligence Platform / Service CRM customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Dealer-FX Service Intelligence Platform / Service CRM page
Tekmetric
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Auto-repair shop management platform covering repair orders, customer/vehicle records and shop operations.
Potential workflow to evaluate
Authorized Tekmetric customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Tekmetric page
Shopmonkey
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Auto-repair shop management with customer/vehicle records, estimates, orders and communications.
Potential workflow to evaluate
Authorized Shopmonkey customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Shopmonkey page
Shop-Ware
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Auto-repair shop management software with digital estimates, repair orders and shop workflow.
Potential workflow to evaluate
Authorized Shop-Ware customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Shop-Ware page
AutoLeap
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Auto-repair shop software for estimates, repair orders, scheduling and customer communication.
Potential workflow to evaluate
Authorized AutoLeap customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official AutoLeap page
Mitchell 1 Manager SE
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Repair-shop management covering estimates, repair orders, customer records and reporting.
Potential workflow to evaluate
Authorized Mitchell 1 Manager SE customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Mitchell 1 Manager SE page
ALLDATA Manage Online
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Auto-repair shop management for estimates, repair orders and business workflows.
Potential workflow to evaluate
Authorized ALLDATA Manage Online customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official ALLDATA Manage Online page
Protractor
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Automotive shop-management platform supporting workflow, inventory and business operations.
Potential workflow to evaluate
Authorized Protractor customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Protractor page
R.O. Writer
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Repair-shop management software with repair-order and shop business tools.
Potential workflow to evaluate
Authorized R.O. Writer customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official R.O. Writer page
Shop Boss
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Cloud auto-repair shop management and digital vehicle-inspection workflows.
Potential workflow to evaluate
Authorized Shop Boss customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Shop Boss page
AutoVitals
Researched target
Independent repair.
Groups: Service, repair, and DMS inventory.
Digital vehicle inspections and workflow/customer-engagement tools for auto-repair shops.
Potential workflow to evaluate
Authorized AutoVitals customer/vehicle link, appointment or repair-order stage and event time to an internal service-update review. No labor, price, accounting or repair authorization is changed.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoVitals page
Rapid Recon
Researched target
Inventory or reconditioning.
Groups: Service, repair, and DMS inventory.
Dealer vehicle reconditioning workflow and time-to-line tracking.
Potential workflow to evaluate
Authorized Rapid Recon reconditioning stage and last-update time to an internal vehicle-readiness review. Do not equate a stage with ready-for-sale without store approval.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Rapid Recon page
vAuto
Researched target
Inventory or reconditioning.
Groups: Service, repair, and DMS inventory.
Dealership vehicle inventory, appraisal, acquisition and pricing tools.
Potential workflow to evaluate
Dealer-authorized vAuto stock/VIN/availability snapshot to an HTS vehicle-fact check. Treat stale or conflicting price/availability as a review blocker; do not change pricing or acquisition recommendations.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official vAuto page
VINCUE
Researched target
Inventory or reconditioning.
Groups: Service, repair, and DMS inventory.
Automotive inventory acquisition, appraisal, pricing and merchandising tools.
Potential workflow to evaluate
Dealer-authorized VINCUE inventory/stock/VIN snapshot to check vehicle identity and availability in a draft. No appraisal, acquisition or pricing decision is written back.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official VINCUE page
AutoSweet Email Marketing
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealer conquest and loyalty email marketing with DMS-linked campaign attribution.
Potential workflow to evaluate
Authorized AutoSweet Email Marketing campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoSweet Email Marketing page
Impel (including Outsell)
Researched target
Dedicated marketing or customer engagement. Omnichannel customer engagement.
Groups: Email and marketing, Phone.
Automotive customer engagement across sales, service and marketing. Outsell is part of Impel, not a separate vendor.
Potential workflow to evaluate
Authorized Impel (including Outsell) campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Impel (including Outsell) page
automotiveMastermind
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealer predictive marketing with personalized direct and email campaigns.
Potential workflow to evaluate
Authorized automotiveMastermind campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official automotiveMastermind page
Affinitiv Marketing
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealership lifecycle retention campaigns across email, SMS, direct mail and voice.
Potential workflow to evaluate
Authorized Affinitiv Marketing campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Affinitiv Marketing page
Force Marketing
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Automotive lifecycle and retention marketing, including personalized email and direct mail.
Potential workflow to evaluate
Authorized Force Marketing campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Force Marketing page
PureCars Marketing / AutoMiner
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealer email campaigns and data-driven marketing using the AutoMiner ecosystem.
Potential workflow to evaluate
Authorized PureCars Marketing / AutoMiner campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official PureCars Marketing / AutoMiner page
Fullpath
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Automotive customer-data and marketing platform with dealership data activation.
Potential workflow to evaluate
Fullpath channel/purpose consent and suppression facts to a read-only HTS eligibility check after key/agreement approval. A contradiction or unknown state blocks sending; no consent grants are inferred.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Fullpath page
Team Velocity Apollo
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealer customer messaging for sales and service through personalized email, text and direct mail.
Potential workflow to evaluate
Authorized Team Velocity Apollo campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Team Velocity Apollo page
AutoAlert Intelligent Marketing
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealer data-driven sales and service marketing with personalized customer campaigns.
Potential workflow to evaluate
Authorized AutoAlert Intelligent Marketing campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official AutoAlert Intelligent Marketing page
Demandforce
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Automotive-shop communications and marketing for appointments, reminders and customer retention.
Potential workflow to evaluate
Authorized Demandforce campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Demandforce page
Steer (formerly Mechanic Advisor)
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Auto-repair shop CRM and marketing with reminders, email/text campaigns and customer engagement.
Potential workflow to evaluate
Authorized Steer (formerly Mechanic Advisor) campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Steer (formerly Mechanic Advisor) page
KUKUI
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Auto-repair marketing platform combining CRM, email/text campaigns, scheduling and analytics.
Potential workflow to evaluate
Authorized KUKUI campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official KUKUI page
Cinch
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Automotive customer-data-driven marketing and retention campaigns.
Potential workflow to evaluate
Authorized Cinch campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Source limit. The product landing page returned 520 on November 8, 2026. An official customer story on the content domain was read. The landing-page error is not evidence that the product or an API is missing.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Cinch page Official customer story
BayIQ
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Tire and repair-shop loyalty, service reminders and email/text marketing.
Potential workflow to evaluate
Authorized BayIQ campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official BayIQ page
Mitchell 1 SocialCRM
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Repair-shop email marketing for reminders, recommendations, promotions and customer follow-up.
Potential workflow to evaluate
Authorized Mitchell 1 SocialCRM campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Mitchell 1 SocialCRM page
Epicor Service CRM
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Automotive service-shop CRM with targeted communications and automated email campaigns.
Potential workflow to evaluate
Authorized Epicor Service CRM campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Epicor Service CRM page
Car Wars
Researched target
Call tracking and analytics.
Groups: Phone.
Dealer call tracking, phone traffic management, messaging and conversation insights.
Potential workflow to evaluate
Authorized Car Wars call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. A third-party integration was described. That does not establish an API Hold the Send can use, and it is not evidence the provider has no API.
Source checked November 8, 2026.
Official Car Wars page
CallRevu (including TotalCX and Calldrip)
Researched target
Hosted phone and call intelligence.
Groups: Phone.
Dealer hosted phone, lead response and conversation intelligence; acquired brands are grouped here.
Potential workflow to evaluate
Authorized CallRevu (including TotalCX and Calldrip) call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. A third-party integration was described. That does not establish an API Hold the Send can use, and it is not evidence the provider has no API.
Source checked November 8, 2026.
Official CallRevu (including TotalCX and Calldrip) page
CallSource Automotive
Researched target
Outsourced BDC.
Groups: Phone.
Dealer outsourced BDC, service call overflow, appointment setting and missed-call recovery.
Potential workflow to evaluate
Authorized CallSource Automotive call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official CallSource Automotive page
Marchex Automotive
Researched target
Conversation intelligence.
Groups: Phone.
Automotive conversation intelligence, call attribution and missed-opportunity analytics.
Potential workflow to evaluate
Authorized Marchex Automotive call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Marchex Automotive page
Invoca Automotive
Researched target
Call tracking and voice BDC.
Groups: Phone.
Automotive call tracking, conversation intelligence, routing and voice/SMS BDC tools.
Potential workflow to evaluate
Authorized Invoca Automotive call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Invoca Automotive page
CallRail
Researched target
Call tracking.
Groups: Phone.
Call tracking with documented delivery of call leads to automotive CRMs as ADF files.
Potential workflow to evaluate
CallRail call ID, event time, answered/missed status and attribution source to an HTS missed-call review task. Exclude audio, transcript, recording URLs, ad click IDs and unnecessary browsing data.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official CallRail page Source checked
RingCentral
Researched target
Business PBX.
Groups: Phone.
Business phone platform with an official U.S. vehicle-dealer customer case study.
Potential workflow to evaluate
Authorized RingCentral call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Source limit. Official case study is a U.S. used commercial-truck dealer, not proof of passenger-car franchise adoption or category-wide prevalence.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official RingCentral page Source checked
Nextiva
Researched target
Business PBX.
Groups: Phone.
Business communications platform with an official U.S. dealership phone-system case study.
Potential workflow to evaluate
Authorized Nextiva call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Nextiva page Source checked
Dialpad
Researched target
Business PBX.
Groups: Phone.
Business communications and AI platform with an official U.S. auto-dealer-group case study.
Potential workflow to evaluate
Authorized Dialpad call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Dialpad page Source checked
GoTo Connect
Researched target
Business PBX.
Groups: Phone.
Integrated phone and communications tools marketed for dealership sales, service and management.
Potential workflow to evaluate
Authorized GoTo Connect call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official GoTo Connect page
Ooma Office
Researched target
Business PBX.
Groups: Phone.
Business VoIP phone tools marketed for auto-repair shops and automotive businesses.
Potential workflow to evaluate
Authorized Ooma Office call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Ooma Office page
Numa
Researched target
Dealer voice workflow.
Groups: Phone.
Dealer communications and voice platform for call handling and service workflows.
Potential workflow to evaluate
Authorized Numa call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Numa page
STELLA Automotive AI
Researched target
Dealer voice workflow.
Groups: Phone.
Dealer voice AI for call handling and service appointment workflows. An official STELLA page offers a transition for Toma dealers; no acquisition is inferred.
Potential workflow to evaluate
Authorized STELLA Automotive AI call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official STELLA Automotive AI page
Podium Automotive
Researched target
Shared inbox and voice.
Groups: Phone.
Dealer communications and customer engagement across messaging and voice workflows.
Potential workflow to evaluate
Authorized Podium Automotive call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor publishes developer or certification documentation. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Podium Automotive page
Kenect
Researched target
Shared inbox, text, and voice.
Groups: Phone.
Dealership-focused text messaging, shared inbox and voice/customer-engagement tools.
Potential workflow to evaluate
Authorized Kenect call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Kenect page
Text Request
Researched target
Business texting.
Groups: Phone.
Business text messaging for auto dealers and service shops; not a replacement PBX.
Potential workflow to evaluate
Authorized Text Request conversation/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. The vendor advertises an access or partner program. The exact API contract was not established. That is not a Hold the Send connection.
Source checked November 8, 2026.
Official Text Request page
Clarity Voice DealerPhones
Researched target
Dealership PBX.
Groups: Phone.
Dealership VoIP phone system with routing, recording and CRM/DMS workflow integration claims.
Potential workflow to evaluate
Authorized Clarity Voice DealerPhones call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Clarity Voice DealerPhones page
CarNow Chat & Messaging
Researched target
Chat and messaging.
Groups: Phone.
Dealership chat and messaging with AI or managed engagement; not a general phone carrier.
Potential workflow to evaluate
Authorized CarNow Chat & Messaging conversation/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official CarNow Chat & Messaging page
Gubagoo
Researched target
Chat and messaging.
Groups: Phone.
Dealer managed live chat and digital customer conversations; not a PBX.
Potential workflow to evaluate
Authorized Gubagoo conversation/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Gubagoo page
Better Car People Brooke AI
Researched target
Voice BDC.
Groups: Phone.
Dealer service-call answering and appointment-booking voice AI with scheduler integration claims.
Potential workflow to evaluate
Authorized Better Car People Brooke AI call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Better Car People Brooke AI page
Matador AI Call AI
Researched target
Voice BDC.
Groups: Phone.
Dealer voice agents for reception, voicemail, sales and service workflows.
Potential workflow to evaluate
Authorized Matador AI Call AI call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Matador AI Call AI page
DealerAI Voice
Researched target
Voice BDC.
Groups: Phone.
Dealer voice AI for sales, service and parts calls and appointment handling.
Potential workflow to evaluate
Authorized DealerAI Voice call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official DealerAI Voice page
8x8
Researched target
Business PBX.
Groups: Phone.
Business communications platform with official U.S. auto-dealer and repair-franchise case studies.
Potential workflow to evaluate
Authorized 8x8 call/handoff ID, event time, status and assigned agent to an HTS follow-up review task. No recording, transcript, new call or outbound message by default.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Source limit. The dealer evidence is a historical official case study. The current homepage returned 429 on November 8, 2026. Historical use is not proof of a current deployment. The rate limit is not evidence that an API is missing.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official 8x8 page Historical case study
Reynolds Database Marketing / True Retention
Researched target
Dedicated marketing or customer engagement.
Groups: Email and marketing.
Dealership database marketing and retention communications using targeted email and direct mail.
Potential workflow to evaluate
Authorized Reynolds Database Marketing / True Retention campaign identifier, relevant vehicle/service context and channel-level suppression state to an HTS campaign-copy review. Supported export/API paths must be proven; no audience upload or campaign send occurs.
No verified Hold the Send connection is established for this platform. Access and supported data would need confirmation.
Vendor API. Not established in the sources checked on November 8, 2026. That is not evidence the provider has no API.
Source checked November 8, 2026.
Official Reynolds Database Marketing / True Retention page

What a status word means

Every product on this page is a researched target. The other words are gates that have not been met. A vendor API is not one of these gates.

Researched target
A person checked a public source and recorded it. The name is a research target only.
Evaluating
That source is being compared with this data model. No connector is being written.
Planned
It may be a later candidate. No build has started.
In development
Connector code for that named system exists in this repo. The status is refused unless that file is present.
Verified connected
A recorded check shows a read working against the vendor's own API. A brand name is not this status. An API on the vendor's site is not this status.

Partnership is a separate status. No relationship is established for any product listed here.

Questions

Is every platform listed available to connect today?

No. Each card is a researched target. That is not a working connection. Access and supported data still need confirmation.

Will this replace our CRM, DMS, or shop system?

No. The proposed workflows sit beside the system a store already chose. Scope would have to be agreed and tested for each connection.

Can you sync everything both ways?

Not established. Providers differ in permitted data, APIs, approvals, and update frequency. A read would have to come first. Any later write would need a supported operation and a person to review it.

Are these companies Hold the Send partners?

No relationship is implied by being listed. A technical status and a commercial relationship are tracked separately. Neither is established here.

Records a later connector would have to respect

These are the directory's own rules for a later connector. No connector is registered, and this page does not call any other system. Financing cards do not collect an application, a decision, or a financial document.

Store
Which rooftop the record belongs to.
Identity
A person at the store, separate from a shared set of initials.
VIN
The vehicle, when the store's own notes include one.
Lead
A buyer inquiry the store already has.
Appointment
A visit time a person set.
Consent
Whether the store may contact that person, and on which channel.
Source
Where the inquiry came from, as the store recorded it.
Provenance
Which system last wrote the field, and when.
Idempotency
The same event is stored once.
Dedup
Two records for the same buyer stay one lead.
Cursor
Where a later read would resume. Nothing is read until a connector exists.
Write approval
A person approves a write. This directory does not write to another system.
Conflict
When two copies disagree, the store's copy stays until a person picks.
Retry
A failed read can be tried again later. No read runs from this page.
Audit
Who looked, and what they were allowed to see.
Revocation
A store can turn a later connector off.

Integrations & Connector Roadmap

The five groups

Dealer CRM

Finance organizations and platforms

Service, repair, and DMS inventory

Email and marketing

Phone

Researched targets

VinSolutions Connect CRM

Potential workflow to evaluate

DealerSocket CRM

Potential workflow to evaluate

CDK CRM (Elead)

Potential workflow to evaluate

DriveCentric

Potential workflow to evaluate

DealerPeak CRM

Potential workflow to evaluate

ProMax Complete

Potential workflow to evaluate

Selly Automotive

Potential workflow to evaluate

AutoRaptor

Potential workflow to evaluate

DealerCenter CRM

Potential workflow to evaluate

Dealer Car Search CRM

Potential workflow to evaluate

AutoJini Dealer CRM

Potential workflow to evaluate

DealerTeam

Potential workflow to evaluate

Tekion Automotive Retail Cloud

Potential workflow to evaluate

PBS Systems v10 APEX

Potential workflow to evaluate

Reynolds FOCUS

Potential workflow to evaluate

DealerMine CRM

Potential workflow to evaluate

Salesforce Automotive Cloud

Potential workflow to evaluate

Carsforsale.com Dealer CRM

Potential workflow to evaluate

DealerBuilt Oplogic

Potential workflow to evaluate

Affinitiv XRM

Potential workflow to evaluate

RouteOne

Potential workflow to evaluate

Dealertrack F&I

Potential workflow to evaluate

CUDL

Potential workflow to evaluate

AppOne

Potential workflow to evaluate

Westlake Financial

Potential workflow to evaluate

Credit Acceptance

Potential workflow to evaluate

Santander Consumer USA

Potential workflow to evaluate

Ally Auto Dealer Services

Potential workflow to evaluate

Chase Auto

Potential workflow to evaluate

Capital One Auto Finance / Navigator Platform

Potential workflow to evaluate

GM Financial

Potential workflow to evaluate

Hyundai Capital America

Potential workflow to evaluate

TD Auto Finance

Potential workflow to evaluate

Exeter Finance

Potential workflow to evaluate

Global Lending Services

Potential workflow to evaluate

Lendbuzz

Potential workflow to evaluate